We use CRD PremiumX edition. We are getting this error when we try to execute a couple of schedules:
Error Number: 5
Module Name: RunSingleSchedule
Line Number: 3040
Error Description: Destination Error: Email
Report Processing Error:
Error Description: CrestHoldingsRecTHNNOM:
Object reference not set to an instance of an object.
Error Number: 91
Error Source: ProcessReport
Error Line: 3770
Suggestion: General Crystal runtime error. Please make sure your Crystal Reports runtime files are up to date and correctly registered on the machine
Immediately prior to getting the error we changed the login credentials (User Id and Password) for all our schedules. All the other schedules are working fine since we changed the credentials, except for these two schedules which give the above error.
If we run the reports directly from Crystal Reports using the new credentials, the reports run fine.
If we change the credentials on the two problem schedules back to what they used to be, they work. It's only when using the new credentials on these two schedules that we get the errors.
We need to change to the new login credentials - we cannot continue using the old credentials.
Would be grateful if anybody can suggest what this error means in the context of the above scenario, and how we can resolve this problem.