TECH SUPPORT

IntelliFront BI Prerequisites

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If any of the following requirements are not in place, some or all of the IntelliFront BI's functionality may not work as designed.

 

Server Side

The prerequisites listed in this section pertain to the server that will execute the Gizmos and Reports. Prerequisites for the web application side of IntelliFront BI can be found further down this article under the section 'Web Application Side.'

Operating System - Main

The following servers are compatible and supported. All servers should have the latest service packs applied.

  • Windows 10
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016

Operating System - Additional 

  • Installation must be run as an administrator
  • User Account Control (UAC) must be turned off (Windows Server 2008)
  • .NET Framework 4.5.2 must be installed
  • At least 20 GB of free disk space on your primary drive
  • Minimum 8GB of Memory/RAM 

Note: User Account Controls (UAC) only need to be turned off for the installation of Intellifront BI. Once Intellifront BI is installed, you may turn UAC back on.

Operating System - Server Roles

The following server roles will be enabled during the installation of IntelliFront BI. Based on the security settings of the server some of the roles may not be enabled during installation, therefore, please ensure the following options within the Server Manager, under Server Roles are enabled:

  • .NET Extensibility 3.5
  • .NET Extensibility 4.5
  • Application Initialization
  • ASP.NET 3.5
  • ASP.NET 4.5
  • ISAPI Extensions
  • ISAPI Filters

 

SQL Server

The following versions are currently supported. 

  • SQL Server 2008 R2
  • SQL Server 2012
  • SQL Server 2014 
  • SQL Server 2016 or later

 

Note: IntelliFront BI will install a SQL Server 2016 Express instance by default. Any of the above SQL Server versions can be used if adding the database to a SQL Cluster.

SQL Server - Additional

Internet Information Systems (IIS)

  • IIS version 7.5 or later

Ports

The following ports are used by IntelliFront BI and need to be opened. The firewall must also allow access to the below ports. 

  • Port 27018
  • Port 50255

 

Crystal Reports

If creating Crystal Reports in IntelliFront BI, one of the following Crystal Report Runtimes for .NET must be installed.

  • Crystal Report 2011 runtimes (13.xx)
  • Crystal Report 2013 runtimes (13.xx)

Note: IntelliFront BI version 2.0.2 will automatically install Crystal Report 2013 runtimes by default.

Anti-Virus & Spyware

The following should be whitelisted or excluded from any firewall, anti-virus or spyware scan.

  • All folders and files under C:\Program Files\IntelliFront
  • IP Address or Server Name of machine executing schedules (on SMTP Server)

Note: Folder paths may differ based on the path selected at installation.

 

Web Application Side

The prerequisites listed in this section pertain to all machines that will access IntelliFront through a web browser.

Web Browser

The most current version of the following web browsers are supported.

  • Internet Explorer
  • Chrome
  • Safari
  • Firefox

Web Browser - Additional

  • Disable pop-up blocker
  • Enable java-script 

 

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